Fleet of vehicles, with shipments and drivers moving in different locations all the time. And although it seems strange to mix a company of this type with IP telephony services, the reality is that it is more than necessary and, above all, recommended.The cost of a diversion is recorded as an outgoing call, but if we have Internet, we will receive the call through the computer and on the mobile phone. If we are usually in the office, it is rare that we do not have a stable Internet connection, so if we need less than 30 extensions. it can be free with rates like the "Standard" from Zadarma.
Otherwise, either temporarily because you want to carry out a campaign on those areas or a permanent service, it is best to contact the service for large clients and discover what mobile number list discounts can be obtained. In Zadarma it is possible to consult it through the emailHow to add the IP telephony service and the Zadarma virtual PBX to the Bitrix24 CRM 16.12.2019 Bitrix24 integration with IP telephony More than 6 million companies around the world use Bixtrix24.
Not surprisingly, it is the most popular free CRM in the world and one of the most complete for both sales teams and customer service managers. And both for some and for others, the integration with a good IP telephony system is the basic complementary tool to be able to carry out their work. And if Bixtrix24 is a great CRM and offers some IP telephony services. However, they are certainly limited and it is best to take advantage of their ability to integrate with third-party services for the PBX through their API. Thus, communication capabilities such as the ability to offer extensions for employees, call recording, call transfer and forwarding, queuing and routing, etc.